Direct Let (UK) Ltd Internet Site Privacy Policy

Direct Let (UK) Ltd, also known as directlet.co.uk are referred to in this privacy policy as ‘us’, ‘we’, or ‘our’ are please to provide information to all our clients and customers about our online privacy policy statement. Please be assured that we use our best efforts to protect your privacy as a visitor to this website.

The information we collect and how it is used.

We only gather personal information, such as Christian and surnames, addresses, contact numbers and email addresses. If successfully renting a property we will ask for proof of employment, references, and bank details. This information will be voluntarily submitted by you. Alternatively you may choose to visit our head office and provide the details in person.

Sharing of your personal information or data.

We may share personal information within the Direct Let network; by this expression, we mean subsidiaries, together with their respective franchisees and their selected companies.

Those selected companies are either partners who perform a given function or service within our advertising or promotions, or agencies and suppliers whom we may have retained to assist us more effectively in providing a better service to you. This may be, for example; I.T. support, management consultancy, Marketing and promotional companies or specifically partners who offer a product or service that may be required by you in your client role of landlord, tenant or tradesman.

We will only allow the said companies to access the information held to perform their functions. In all instances Direct Let (UK) Ltd will retain when, how and by whom this information may be provided or shared.

Occasionally we may choose to send you latest offers, promotions or marketing material by way of post, email or phone contact. If however you choose to opt not to receive such communications, or at any point discontinue receiving them please contact us at info@directlet.co.uk This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or by post at: 410 Reddish Road, Reddish, Stockport, SK5 7AA where we will immediately cease sending you information.

We do reserve the right to use or disclose any information provided by you as may be needed to satisfy any law, regulation or legally requested to protect the brand and integrity of the site and business name, to fulfil your requests and also if we need to co-operate in any law enforcement or government regulatory memberships. These bodies may ask that we share your information to demonstrate that we adhere to our membership requirements and duties.

We are not responsible however for the policies and business practises of other companies, including those that may advertise or promote through our website.

Franchisees  

Direct Let (UK) Ltd may have franchisees contact for your information. As such if you have a complaint or concern as to their behaviour or alternatively you wish to acknowledge or praise their performance or level of service then your details may be forwarded to the appointed ‘franchisee’ to investigate the complaint or incident, to provide a reply or response in keeping with their duties as contained within a franchise agreement.

Alterations to our policy

It may be necessary for Direct Let (UK) Ltd to alter, change or amend this privacy policy statement. Due to government legislation and industry regulation bodies imposing ever changing guidance it may be prudent to suggest that you periodically visit our privacy statement to check for changes that may affect you.

Accessibility  

You personally control any/all information you may provide to us online. If at any time thereafter you wish to alter, amend or correct that information, which may include contact details and preferences for how we contact you, you may do so by contacting us at the address provided at the foot of the page.

Contacting Direct Let Ltd    

Direct Let (UK) Ltd

Customer Relations

410 Reddish Road

Reddish

Stockport

SK5 7AA